Unless you have a separate agreement with Thynk Solutions, or except as provided below, refunds may be made if requested and approved by Thynk Solutions within 30 calendar days from the date of purchase on the invoice for a refund or credit of the purchase price paid. After the 30-Day period, we cannot offer you a refund or exchange. We encourage our customers to try the product (or service) in the first 30 days after their purchase to ensure it meets your needs.

Products like setup fees and usage-based charges (Phone/SMS/Email communication charges) are final sale and cannot be returned or refunded.

Note that your refund or credit may be reduced by the cost of shipping and handling fees and any applicable restocking fees. Any products returned to Thynk Solutions without prior authorization from Thynk Solutions will be considered an unauthorized return, and you will not receive a refund or credit for the product and Thynk Solutions will not ship the product back to you.

All approved returns must be received by Thynk Solutions within 7 calendar days of the return approval date, otherwise, the amount of the refund or credit may be reduced or eliminated.

If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days.